Support Center

How Can We Help?

Get the support you need to make the most of our AI products. From quick answers to detailed guides, we're here to help.

Email Support

Get help via email

support@f3ai.dev

Response Time

We typically respond within

< 24 hours

Global Support

Available worldwide

24/7 Coverage

Find Help by Category

Browse our support resources organized by topic to find exactly what you need.

Getting Started

Quick setup guides and tutorials

  • How to get started with ZenThink AI
  • Setting up your F3 Trading Assistant account
  • First steps with AI Parlay App

Account & Security

Account management and security

  • Password and security settings
  • Two-factor authentication setup
  • Account recovery options

Technical Issues

Troubleshooting and technical support

  • Common error messages and solutions
  • Performance optimization tips
  • API integration support

Billing & Subscriptions

Payment and subscription management

  • Understanding your subscription plan
  • Payment method updates
  • Billing and invoice questions

Frequently Asked Questions

Quick answers to the most common questions about our products and services.

How do I get started with F3 AI Labs products?

Getting started is easy! Simply visit our products page, choose the solution that fits your needs, and follow our step-by-step setup guide. Our team is also available to help with onboarding.

What kind of support do you offer?

We offer comprehensive support including documentation, video tutorials, email support, and community forums. Our support team typically responds within 24 hours.

Are your AI products safe and secure?

Absolutely. We prioritize security and privacy in all our AI solutions. We use enterprise-grade encryption, comply with industry standards, and regularly audit our systems for vulnerabilities.

Can I integrate F3 AI Labs products with my existing systems?

Yes! Our products are designed with integration in mind. We provide APIs, SDKs, and documentation to help you seamlessly integrate our AI solutions into your existing workflows.

What if I need custom AI solutions?

We offer custom AI development services for enterprise clients. Contact our sales team to discuss your specific requirements and how we can help build tailored solutions.

How do you handle data privacy?

We follow strict data privacy protocols and comply with relevant regulations. Your data is encrypted, stored securely, and we never share it with third parties without explicit consent.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.